American Trades Index is a small company, so there is no ticket queue and no contact form that disappears into one. Every address below reaches a person, and naming the right one just means the answer comes back faster.
porter@americantradesindex.com reaches the founder, and is the right address if you are not sure which of the below you need.
Plans, what a plan includes, whether the data covers the markets and trades you care about, or a walkthrough against your own question rather than a canned one. Enterprise terms, custom feeds and warehouse delivery are quoted on a call. Email porter@americantradesindex.com.
ATI is in beta. To get access, apply for the beta.
Something is wrong, slow, or a card looks off. Email porter@americantradesindex.com with the page or card and what you expected to see.
If a figure looks wrong, say which figure and which market. Every number the product shows can be traced back to its source record (a license register, a permit, an award, a filing or a news report) and the date it was collected, so a specific claim can be checked against the source rather than debated.
Invoices, receipts, plan changes and cancellation are all self-serve inside the product under Settings › Billing, which opens the payment provider's own portal. For anything that portal cannot do, including a refund question, email porter@americantradesindex.com.
American Trades Index republishes public government licensing registers. If a record about you is wrong, email porter@americantradesindex.com with the state and the license number, and see Corrections for what we can and cannot change.
Being straight about the limit: our tables are rebuilt every night from the registers themselves, so a correction holds durably only where the register agrees or where we hold a documented suppression. We will tell you which of the two applies to your record rather than say "removed" and let it reappear.
For some companies we show a named business contact (name, job title, business email and professional profile link) licensed from a commercial people-data provider. To have yours removed, email porter@americantradesindex.com from that address or with the company name. We remove it and keep it on a suppression list, so a later refresh does not bring it back.
If you signed up to hear about work, the private link in your signup email manages everything: availability, what you have permitted, and deleting your profile entirely. Lost the link? Email workers@americantradesindex.com from the address you signed up with and we will send it again.
Trust and Security answers most of what a review asks: where the data comes from, what we store, our subprocessors, retention, and our compliance posture, which we state plainly rather than imply. For a data processing agreement, a security questionnaire, or a vulnerability report, email porter@americantradesindex.com and put the word security in the subject so it is not missed.
The point of this index is to be citable. If you are writing about the skilled-trades economy and want a figure checked, its methodology explained, or a cut of the data that does not exist as a page yet, email porter@americantradesindex.com. Every figure we publish carries its source and its as-of date, and we would rather you quote it correctly than quickly.
American Trades Index
209 Turner Street
Clearwater, FL 33756
United States
Email is read every day; post is not. Use it only where you need a physical address on file.